NOTES FROM RWA SYSTEM RESTORATION MEETING

HERON LAKE STATE PARK VISITOR CENTER / SEPT. 10, 2011

 

CURRENT BOARD MEMBERS PRESENT

Dianna Andrews, treasurer

Kathleen Galbraith, president/secretary

Mike Rife, at-large

Marla Ulibarri, at-large

 

FORMER BOARD MEMBERS PRESENT

Tim Andrews

Gene Christiansen

Rosa Martinez

 

OTHER MEMBERS PRESENT OR REPRESENTED

Patsy and Richard Andre

Dora and Andrew Aragon

Robert Arreguin

William Burden

Margaret Carlson

Gene Christiansen

Sage and Shane Faulkner

Chris Hennigh [Mercedes Martinez]

Bette Kerr

Kathy Larson

Art and Ruby Marquez

Jim Nylund

Will Pape [Sage Faulkner]

Mike Rife

George Rowan

Sandra Vandiver [Madonna Lindley]

Juanita and Robert Watt

 

MEMBERS REPRESENTED BY IN-ABSENTIA CONTACT

Jules Appelman

George Cillessen

Stephanie Eberle

Jim Johnson

Laura Johnson

Robert LaBrier

Lucy Maestas [Joey Sanchez]

Bruce Whittett

 

OVERALL MEMBERSHIP SNAPSHOT

[15] memberships are un-metered [tied to a specific lot on paper only]

[26] memberships for dwellings occupied year-round

[43] weekenders or seasonal visitors [including lots that people use for camping only]

[15] memberships with in-ground meters which are never used

[1] RWA recovered an in-ground metered membership as a result of a physical system audit

 

TOTAL MEMBERSHIPS:                          99

TOTAL DISTINCT* MEMBERS:               88

 

*some members have more than one membership.

For shorthand we will use “1/100th” to indicate our responsibility as individuals, but the owners of multiple memberships must extrapolate accordingly.

 

LAWSUIT

We are currently named in a lawsuit between two divorced parties. We have asked to be removed from the lawsuit but the judge has not yet reached a decision. We could force a scheduling hearing but the judge may get upset with us and decide just make us a party to the suit anyway. For now we are choosing to await his/her decision with minimal attorney contact to keep our legal fees down. If we exhaust our insurance-paid defense fund of $5000 [we are at $3800], we will pay the bills as they accrue but have to charge back 1/100th of the cost to each owner.

 

[William Burden]: When we run out of insurance coverage, will we investigate whether our fees can be redirected back to the litigants.

RESPONSE: Yes, that is already in our plan.

 

PHYSICAL INTEGRITY OF SYSTEM

The riverbank upstream from our pump house is being undercut. A potential result may be that the pump house is threatened. We will be working with an agency of the Drinking Water Bureau to investigate the potential damage and devise a mitigation plan.

 

COST SAVINGS INITIATIVES [annual]

$3,600           a board member is currently doing the monthly billing free of charge

$12,000         a board member is relieving the system operator so that he does not have to visit the pump house daily.

$$   ?             An automated remote-report chlorimeter is being installed [cost $4000].

$$   ?             A computer and computer programming has been donated to enable the remote device above.

$$   ?             Billing system [over $1500 one-time value] has been donated.

$$   ?             We have cross-trained board members to do meter readings so that we can have coverage in the absence of our system operator.

$$   ?             We have locked the system flush valves and fire hydrants to discourage theft.

$$   ?             To increase revenue, about two years ago we stopped the practice of giving way 8000g per month free of charge, and began recharging by the gallon for water used. [This practice carries the added benefit of addressing the perceived inequity between those who have meters in the ground, and those who do not].

 

NOTE: On this and following pages, italic portions of the response have been added during transcription for further clarification.

 

OPEN QUESTION PERIOD TO THE FLOOR

[Richard Andre] Clarify the monthly “adjustment” to offset the cost of the new system.

RESPONSE: The monthly adjustment is $45 per account, for the next 36 months, for a total of $1620. Or, you may elect to choose one of the following two prepayment savings options: a] prepay your portion by Dec.31: $1350; b] prepay your portion by April 30, 2012: $1500. If you choose the prepayment route, your account will not reflect the monthly increase of $45. These monies will be placed into the construction account we maintain for this purpose; and expended only as we have enough to pay for each phase of the work.

 

What happens to my prepayment if RWA sells a $15,000 membership? [Hypothetical question]

RESPONSE: When the project is completed, the appropriate portion of your payment will be refunded.

 

[Madonna Lindley] I thought that the membership was capped at 100 because we needed a new tank. Have we gotten a new tank?

RESPONSE: [Gene Christiansen] The system was originally designed to accommodate 100 members….[tape is too faint]. [Galbraith continues] What has changed? We really have no hope of the system being fully used due to declining population. The probability of acquiring ten new members who will build and live here full time is remote, in my opinion. [Our tank holds between 22,000 and 23,000 gallons. Actual usage figures averaged over the past 12 months show that 1] Our average daily usage is 4820g, or 23% of the tank capacity (this average includes catastrophic leaks); and 2] the highest single month averaged 11,249g, or 50% of capacity, with the highest day in that month using 18,000g—again, this high usage is due to catastrophic leaks. During this month the tank did not run dry and the pump kept up with the leak.]

 

[Gene Christiansen] What is the money derived from the assessments or sale of new memberships going to be used for?

RESPONSE [Dianna Andrews] #1 replace master meters, flush hydrants, and orphan meters—those not connected to masters. #2 replace all the rest of the in-ground meters with radio reads, backflow and high risers so that meter reads can be automated and meter replacement is more accessible. #3 we must fence the tank, and scrape and repaint it inside and out. [Galbraith] The recent Sanitary Survey requires that the fence and backflow issues be given a timeline. Also we need meters at the east-west system junction to locate leaks more rapidly.

 

[Bob Watt] Will the fence around the tank leave room for installing an additional tank in the future?

RESPONSE [Dianna Andrews] There is not enough room on top of the hill for an additional tank; it might be nearby, but not within the new fence.

 

[Mercedes Martinez] Have we asked for a bid on exactly what the project will cost?

RESPONSE We have secured pricing estimates for the equipment based on the state contract. Our intent is to use Randy Terrazas as the contractor. Some members have asked why we do not go out to bid on the contractor. Our thinking is this: 1] there are few contractors in this valley who do work of this scope on an almost daily basis, 2] Randy is intimately familiar with our system, having been our system operator for years, 3] many of us have a prior relationship with Randy in that he has done work for us personally. I [Galbraith] can think of only one complaint that I have heard about his work in the 7 years I have lived here, 4] his price per hour is within state guidelines, he doesn’t pad his hours, he stands behind his work, 5] as volunteers we are extremely reluctant to consider an out-of-the-area contractor who may come in and low-ball the job, and leave us high and dry. [At this point several attendees contributed positive comments about Randy].

 

[ACKNOWLEGMENT THAT THE FOLLOWING MATERIALS WILL BE SENT TO ALL MEMBERS]:

1. A letter recapping this meeting in detail

2. A list of the project costs and timeline

4. A request for input on Los Terrazas as contractor

5. A statement explaining reimbursement options in cases of prepaying too much

6. A copy of the Rules and Regulations and By-laws upon request

7. A plan to consider relief for low-income members

 

[George Rowan] Spoke in support of Randy. Suggested that we solicit comments about his work from the membership.

RESPONSE We have not yet offered the job to Randy. He is aware of it, of course, but we haven’t had private discussions with him.

 

[Gene Christiansen] I am concerned about the elderly folks for whom a $45 per month increase will be a hardship.

RESPONSE We don’t quite know how to handle this. We don’t want to be in the business of assessing someone’s income, or asking them to prove their case. [Carlson] Offer other payment arrangements and hope that folks self-monitor.

 

[Mercedes Martinez] If we knew about this project two years ago, why didn’t we start collecting money then instead of just before winter?

RESPONSE Two years ago we still thought that a loan/grant was the best way to go. We were trying to resurrect a process that had really begun in the year 2001 and been neglected by the engineering company [Gannett/Fleming] despite continual prodding by a succession of board members. By the time recent boards got a grip on the situation it was determined that the Gannett/Fleming response was not unusual, and that we would be much better-served if we took it out of their hands and managed and financed the project ourselves. Two years ago we did not know what direction to recommend. [Rosa Martinez: Two years ago the members would still have to make payments on the loan portion and the interest]. [Galbraith: our challenge is to make the payment period long enough to be do-able, and short enough to get the project done within the financial estimates]. [Margaret Carlson] Do the estimates include mitigating the river bank encroachment problem? [Galbraith] No. We are currently working with an agency of the Drinking Water Board. It may be that we install gabions, but will have to be in contact with the Army Corps of Engineers as well.

 

[Ruby Marquez] What is the purpose of the backflow valves and how would we be addressing the problem?

RESPONSE The requirement for backflow devices on each member’s meter is to prevent sewage or some other contaminant present at your connection to flow into the main system. When the system was originally established, backflow protection was not a requirement, but now it is a New Mexico Environment Department mandate, and not something that is open to negotiation.

 

[Ruby Marquez] Has the board considered another way to distribute the financial burden that would be more fair for those with paper memberships, or those who rarely visit?

RESPONSE Each member owns 1/100th of the assets of the association. Some live here full-time and some do not even have connections, but we own the assets equally and will have to bear the responsibility for maintenance equally. It is like owning a unit in a condo, but rarely using it—the owner still has to join with other owners to address the roof, the paint, the maintenance man. The value of the asset rises and falls with the market, but to maintain that value, the asset must be kept in working order. The only differentiation between frequent users and those who are not, is that users pay for each gallon used, at the same rate, and with no exceptions. [The requirement for backflow protection on all meters demonstrates how memberships are interconnected into one system].

 

[Mercedes Martinez] So every member is paying for each gallon they use, and then everyone is paying for 1/100th of the base charge [monthly system overhead plus tax] as reflected on the monthly bill?

RESPONSE Yes. And speaking of the monthly bill, there are always announcements printed on the back of the monthly bill—including the announcement about when and where this meeting would take place, so we encourage members to read it as they make their payments.

 

[unidentified questioner] How will the contractor be paid? Is Randy Terrazas going to carry the note for us for the work?

RESPONSE The entire project is pay-as-you-go. We will only ask the contractor to do each portion of the work as it can be paid for. [Mike Rife: Unlike the federal government, we will only do the work that we can pay for with today’s money].

 

[Gene Christiansen] So, if the restoration project is going to be paid for with the assessment money, why do you plan to sell 10 additional memberships that will take us over the line capacity of the system and could cause grief for the membership down the road?

RESPONSE First, the study done by the latest engineering company supports our sale of additional memberships. If we are so lucky to sell the 10 additional memberships, we would do the construction quickly and stop the monthly assessments, except for the small continuing contribution to a reserve account.

 

[Gene Christiansen] I still have a grave concern that disregarding the caution that has existed for more than 20 years, and expanding the system, will tax it beyond its capacity.

RESPONSE We understand your concern, and feel that if and when the system begins to edge toward reaching capacity, monies from the reserve fund we have established and are contributing to monthly will need to be tapped. [Also reference italic insert addressing usage following Madonna Lindley’s question on page 1, column 2.]

 

[Gene Christiansen] How will you handle the fact that we may not have sufficient water rights to cover the additional users?

RESPONSE We have 23+ acre-feet of water rights now, and we don’t even begin to approach that usage on an annual basis. If we get additional members beyond the 100, their membership will be tied to a specific piece of property for which they furnish the Warranty Deed, and they will be required to transfer the water rights from that property to us, or make a further payment of $1750 to cover our purchase of those rights on their behalf.

 

[Shane Faulkner] If the system is already failing as it stands right now—and I can find a contradictory study for any study you produce—the addition of 10 new memberships can only make matters worse.

RESPONSE The problems we are experiencing have nothing to do with approaching capacity, or operating at capacity. They simply have to do with the age of the current physical infrastructure on the distribution side of the system. Taking it a step further, the sale of new memberships doesn’t really have anything to do with the restoration. If it happens, it will be frosting on the cake, so-to-speak. But we need to act as though it will not happen, and be prepared to pay $45 per month for three years.

 

[Jimmy Nylund] Wouldn’t the cost of drilling a well be a more cost-effective alternative for property owners?

RESPONSE That certainly is an alternative. To the best of our knowledge the cost might be in the $20k to $30k range, and the water quality may be iffy, depending upon where you drill. But that is always an alternative for property owners.

 

[Jimmy Nylund] How did you arrive at the figure of $15,000 for new memberhips?

RESPONSE We have heard through the grapevine that paper memberships have been sold for $15,000. To forestall that happening again, to the detriment of the association’s own financial goals, we decided to adopt that figure.

 

[William Burden] Was the figure based on any kind of analysis of the property or equipment?

RESPONSE No. It was based on the market.

 

[Gene Christiansen] So basically this is targeted at people like me who have extra memberships, and are selling them at a profit?

RESPONSE No. We are not targeting you. We simply looked at what we reliably believe is the market value and set the price at that level. [Mike Rife and also Kathy Larson here make identical statements that when they each purchased their own home or raw land they were given to understand that the water membership that went with the purchase was worth $15,000.]

 

[Madonna Lindley] Do you have people lined up waiting to buy these memberships?

RESPONSE No, this may all be pie-in-the-sky, and the sales may never happen at all.

 

[Gene Christiansen] I have in my hand a priority list established by a past board which contains names of people who have been promised memberships at the what was then current tie-in rate of $2000?

RESPONSE We rescinded that priority list several years ago [in December 2007], at a board meeting which you did not attend, when we determined that we would likely never open up the system to further development. In looking over past minutes and correspondence files, we can find no evidence that the priority list was ever common knowledge amongst all members. [We reserve the right to be proven wrong on this, but because it does not appear to have been handled in an open manner, with each and every member having an equal chance to participate, we are choosing to consider it invalid]. If people on that list would now like to put their name into the drawing for a membership, the price will be $15,000.

 

[William Burden] Is there any possibility of selling or leasing [the system’s] water rights to bring in revenue? And, are our water rights real, or could our tributaries be over-subscribed?

RESPONSE [Dianna Andrews] The State Engineer’s Office tells us that we cannot transfer water rights south of Espanola. In normal years our usage does not even approach our limit. In drought years we have not yet run out of water. But if the Chama River ever runs dry, it will not matter whether our rights are “real” or not—nobody will get water from it. [Even with water losses—that is, gallons pumped but not billed—running at an average of 17%, our usage in terms of acre-feet for the past twelve months is 6.41 acre-feet, nowhere near our allowance of 22+]. [Galbraith] Addressing the question of over-subscription, we have no idea if the Chama River can support all of the entities owning rights to its water—that is a question for the State Engineer’s Office. As far as the Rutheron Water Association, we would have to have 4 to 6 times the usage to even approach the upper limit of our allowable water rights.

 

[Ruby Marquez] If you have been paying the $45 per month, and at any point before April 30, 2012 decide to pay the full amount in order to take advantage of the pre-payment discount, will you get credit for the $45 payments you have been making.

RESPONSE Yes.

 

[Andy Aragon] Does that mean if you pay ahead that your meter gets done right away?

RESPONSE Actually, it does not. We still are quite clear about system restoration priorities in terms of time-line, and would accomplish those goals first. We will focus first on what is putting the system at risk. Additionally, when your meter is replaced, you will show an increased water usage due to the new equipment, so doing yours first won’t really give you a financial advantage.

 

[Art Marquez] Is this state park [in which this meeting is being held], part of the Rutheron Water Association? And, what is meant by “un-metered”?

RESPONSE No, the State Park is not part of our system. The term “unmetered” refers to members like Mr. Burden who owns two lots in Longhorn Estates and has one current membership for each lot, but neither have been connected to an in-ground meter.

 

[Mercedes Martinez] I am concerned that we have known about this for two years but haven’t yet asked Randy if he’ll have time to do the work.

RESPONSE [Tim Andrews] Randy knows about the work in general, but his comment is, basically, let him know when and if it becomes a reality, and he will then be ready to start planning his time accordingly.

 

[Mercedes Martinez] I am also wondering if we have any idea what he will charge.

RESPONSE We are pretty familiar with his past and current price structure for hourly and travel time. We will give him the scope of each portion of the job and get his estimate at each point. [Dianna Andrews] There are guidelines that give the standard costs—between $800-$1200 per hole for this kind of work, and we will compare his cost estimates to these guidelines and our past experiences with him.

 

[Gene Christiansen] Has the “pirated water” issue been resolved?

RESPONSE Not yet. The board is still looking at the Rules and Regulations and the By-laws to try and resolve this issue. Since it is not costing us anything at this time, it is in abeyance until we get these more pressing matters on track.

 

[Rosa Martinez] How will the sale of a home or property be handled if the member has been paying the special assessment?

RESPONSE Monies already paid by the seller against the assessment, will be handled between the buyer and seller in escrow. Monies still to be paid will be assessed against the new owner. We only want to collect the $1620 maximum per membership by the time 36 months has elapsed, and will assist both owners in making fair and equitable arrangements.

 

[Gene Christiansen] I suggest that RWA notifies the valley realtors of this new development. [This was done in a letter to valley realtors dated October 1, 2011]

 

[Tim Andrews] What if I have multiple memberships and either cannot afford or choose not to make the assessment payments on all of them? Can I sell one or more of them?

RESPONSE Members cannot sell paper memberships separate from the lot they were originally tied to. Also, in the case of a member who has a home or property already plumbed with Rutheron water, s/he cannot sell the membership separate from the home or property to which it is already connected. If you do not want your membership, you will have to abandon it and it will become an orphan membership. The board has already committed to selling ten fresh memberships. Since every membership is supposed to have been tied to a specific piece of property in the first place, we would be working at cross-purposes to our goal if we allowed people to sell off their memberships privately.[The board simply cannot imagine that the intent of the founders of the water association was ever to provide a mechanism for using memberships as a cash cow for individual members and/or developers to acquire and then scalp them to incoming property owners.]

 

[Mercedes Martinez] What happens if all members, or most, exercise their option to pay in advance? Then we will have a shortfall and be unable to pay for our project.

RESPONSE [Mike Rife] We did not discuss this possibility, but have enough money in our bank checking account to make up the difference. [Galbraith] we have worked hard to build our bank account up with a combination of savings efforts as well as charging for each gallon of water. Every member who has experienced a water leak has paid for it, and for that we are very grateful.

 

NOTE: THIS INFORMATIONAL MEETING ENDED AT APPROXIMATELY 11:30 A.M.